While ILUMA i may at first glance look like just an improved version of ILUMA - the same induction heating, the same TEREA sticks, no cleaning - one detail signals a much bigger shift: the device has a touchscreen. ILUMA i is the first IQOS to add user features you would expect more from a smartphone or a vaping mod than from a tobacco product.
Read full articleWe bring you a list of countries around the world where you can buy IQOS and HEETS refills. Countries where you must bring your own supplies include, for example, Turkey or popular Egypt. There are also countries where IQOS and other electronic cigarettes are banned.
To claim a warranty for an IQOS defect, contact the Customer Care Center, where you will receive an SMS code to use at a newsstand or store. A device-for-device replacement, even in the case of mechanical damage, remains available.
A common question from new IQOS users is the availability of HEETS refills at a better price. If you can manage to get a wholesale registration, you can save nearly ten crowns per carton.
HEETS tobacco sticks are sold in many flavors here, but the selection is even richer worldwide, even though it is gradually becoming more uniform—elsewhere you can try, for example, blueberry, malt, or cream flavors.
We bring you a list of all flavor variants of HEETS, Marlboro, and Parliament tobacco sticks for IQOS, with approximate prices, and where you can purchase them.
The IQOS product comes with a two-year warranty as standard. The manufacturer handles complaints exemplarily, rarely scrutinizes defects, and replaces faulty units on the spot.