We have compiled a list of advice and tips for new IQOS ILUMA i users, who contact us every year for help during the holidays. However, the guide on how to start using IQOS naturally applies all year round.
Read full articleA common question from new IQOS users is the availability of HEETS refills at a better price. If you can manage to get a wholesale registration, you can save nearly ten crowns per carton.
HEETS tobacco sticks are sold in many flavors here, but the selection is even richer worldwide, even though it is gradually becoming more uniform—elsewhere you can try, for example, blueberry, malt, or cream flavors.
We bring you a list of all flavor variants of HEETS, Marlboro, and Parliament tobacco sticks for IQOS, with approximate prices, and where you can purchase them.
The IQOS product comes with a two-year warranty as standard. The manufacturer handles complaints exemplarily, rarely scrutinizes defects, and replaces faulty units on the spot.
IQOS charger or holder blinking red? It may be a fault you can fix at home by cleaning the contacts, resetting, or it may require a warranty claim.
We bring you several useful tips on how to properly use the IQOS electronic cigarette, how to correctly and frequently clean IQOS, what to do when HEETS are too hard and don't draw, and how to charge it correctly. Read useful tips on how often to use the cleaning tool or alcohol sticks.