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Customer care centers contacts - listed by countries

Do you need help with IQOS service, solve a complaint or want to contact an IQOS sales representative? Take advantage of the official IQOS support Philip Morris.


The IQOS Customer Care Center is available every day by phone, contact form, Facebook and Twitter. The international official website, you will be redirected to the national version.


List of IQOS contacts in countries:



Contacts IQOS Great Britain 

Tel: 0800 432 0000

Monday to Friday from 8 am to 10 pm.
Saturday and Sunday from 10 am to 6 pm.



Facebook support: 

Twitter support: 


Contacts IQOS Dubai SAE

Tel: 800 694 767


IQOS Care Corner Malaysia

myNEWS Outlet


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IQOS is now available in the US, you can buy it online, but you have to go to a first physical store in Atlanta. In Europe it is mainly sold by specialized IQOS Coach, you can order a meeting at the Customer Care Center or at the official website, and you can also visit branded outlets in shopping centers.

How to complain about IQOS, with the IQOS Care program replacement of all defects and broken blades


Philip Morris has a high quality IQOS Care Plus warranty support program. In the event of a complaint, all you have to do is report the defect to the customer care center, where they will find the nearest service point from an extensive network of stores.


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